Privacy Policy for Dispatch Date Badge

Last Updated: 27th Dec 2025

Introduction

This Privacy Policy describes how LetsGetDigital.net ("we", "our", or "us") collects, uses, and protects information when you use our Shopify application.

Information We Collect

Shop Information

When you install Dispatch Date Badge, we collect and store:

  • Shop domain and name

  • Shop owner contact information

  • App configuration settings (cutoff times, custom messages, styling preferences, holiday dates)

  • Subscription status and billing information (for Pro plan users only)

Product Data Accessed (Not Stored)

Our app accesses but does not store the following product information from your Shopify store:

  • Product availability status (in stock/out of stock)

  • This data is read in real-time by the theme extension to calculate and display dispatch dates

  • No product information is retained or stored by our application

Automatically Collected Information

  • App usage data and logs

  • Error reports and diagnostics for troubleshooting

  • Authentication tokens for Shopify API access

How We Use Your Information

We use the collected information to:

  • Calculate and display accurate dispatch dates on your product pages

  • Store your preferred app configuration settings

  • Process your subscription payments (for Pro plan users)

  • Provide customer support and technical assistance

  • Improve app performance and fix bugs

  • Send important service notifications related to your subscription or app functionality

Data Storage and Security

  • All data is stored securely using industry-standard encryption

  • We use Gadget.dev as our hosting and infrastructure provider

  • Configuration data is stored only as long as the app remains installed on your store

  • We implement appropriate technical and organizational security measures to protect against unauthorized access, alteration, disclosure, or destruction of data

Data Sharing

We do not sell, trade, or rent your shop data to third parties.

We may share data with:

  • Shopify: As required to integrate with your store and authenticate API requests

  • Shopify Billing API: To process Pro plan subscriptions securely

  • Gadget.dev: Our infrastructure and hosting provider who assists in operating our app under strict data protection agreements

Third-Party Services

Our app integrates with:

  • Shopify Platform: For store authentication and accessing shop configuration

  • Shopify Billing API: For subscription management (Pro plan only)

These services have their own privacy policies governing their use of your information.

Data Retention

  • Active installations: Configuration data is retained while the app is installed on your store

  • After uninstallation: All configuration data is automatically deleted within 48 hours

  • Subscription data: Billing records are retained as required by law for accounting purposes

  • We comply with all Shopify GDPR data request webhooks (customers/data_request, customers/redact, shop/redact)

Your Rights

You have the right to:

  • Access your configuration data stored by our app

  • Request correction of inaccurate data

  • Request deletion of your data by uninstalling the app

  • Export your configuration settings (contact support)

  • Withdraw consent and uninstall the app at any time

GDPR Compliance

For merchants and customers in the EU:

  • We process data lawfully, fairly, and transparently

  • Data is collected only for specified, explicit, and legitimate purposes

  • We minimise data collection to only what is necessary

  • Data is kept accurate and up to date

  • We respond to data subject access requests within 30 days

  • We have implemented appropriate technical and organizational measures to ensure data security

  • We comply with Shopify's GDPR webhooks for customer data requests and shop deletion

CCPA Compliance

For California residents:

  • We do not sell personal information

  • You have the right to request disclosure of data collected

  • You have the right to request deletion of your personal information

  • You have the right to opt-out of the sale of personal information (though we do not sell data)

Children's Privacy

Our app is intended for use by Shopify merchants only and is not directed to anyone under the age of 18. We do not knowingly collect personal information from children.

Cookies and Tracking

Our app uses Shopify's authentication system, which may use cookies to maintain your session. We do not use additional tracking cookies or analytics beyond Shopify's standard embedded app framework.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page

  • Updating the "Last Updated" date at the top of this policy

  • Sending a notification through the Shopify admin (for significant changes)

Your continued use of the app after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, our data practices, or wish to exercise your data rights, please contact us:

Email: billy@letsgetdigital.net
Website: LetsGetDigital.net

For data access, correction, or deletion requests, please contact us at the email above with "Privacy Request" in the subject line.

Shopify-Specific Information

This app complies with:

  • Shopify's API Terms of Service

  • Shopify App Store Requirements

  • Shopify's Data Protection requirements

Shop data accessed through Shopify's API is used solely to provide the dispatch date badge functionality described in this policy. We do not use shop data for any other purpose without explicit consent.

Data Protection Officer

For EU merchants, data protection inquiries can be directed to:
Email: billy@letsgetdigital.net